Privacy Policy

Our website address is https://boardsofmadness.com

1. Privacy and data protection

Data must be collected and processed only when absolutely necessary.
1) We hate spam as much as you do!
2) We never sell, rent or otherwise distribute or make public your personal information.

2. Relevant legislation

The website has been designed to comply with the following national and international legislation regarding data protection and user privacy:
1) EU Data Protection Directive 1995 (DPD)
2) EU General Data Protection Regulation 2018 (GDPR)
3) UK Data Protection Act 1988 (DPA)

3. Personal information collected by the website and why it is collected

The website collects and uses personal information for the following reasons:

3.1 Completion of Orders

We collect information about you during the payment process in our store.

What we collect and store

While you visit our website, we will monitor:

1) The products you have viewed: we will use this to show, for example, products you have recently viewed
2) Location, IP address and browser type: we will use this for purposes such as tax assessment and shipping costs
3) Shipping address: we will ask you to enter this address so that we can, for example, estimate shipping costs before you place an order and ship the order to you!

When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:

1) To send you information about your account and your order
2) Respond to your requests, including returns and complaints
3) Payment processing and fraud prevention
4) Set up your account for our store
5) To comply with the legal obligations we have, such as the calculation of taxes
6) To improve our offers in the store
7) To send marketing messages, if you choose to receive them
8) If you create an account, we will store your name, address, email and phone number, which will be used to top up the checkout for future orders.

Who in our group has access

Our team members have access to the information you provide us. For example, both administrators and store managers have access to:
1) Order details such as what was purchased, when it was purchased and where it was to be shipped
2) Customer information, such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process returns and support you.
NOTE: You should avoid entering personal information in the comment field you post on this site.

3.2 Contact Forms and Email Links

In case you choose to contact us using the contact form on the "Contact" page or an email link like this, none of the data you provide will be stored by this website or transferred / processed by any executor the processing. Instead, the data will be entered into an email message and sent to us via the SMTP protocol (Simple Mail Transfer Protocol) . SMTP servers are protected by TLS (sometimes known as SSL), which means that email content is encrypted using SHA-2, 256-bit encryption before it is sent over the internet. Email content is decrypted by local computers and devices.
This information is kept for as long as necessary until the sender's issue is resolved and will not be used for marketing purposes. Of course, at any time, it can be requested to be deleted.

3.3 Traffic Monitoring

The website collects the user's IP address to monitor their interaction with the website and to log events if malicious actions are detected by them. We use this data to determine the number of people using our website, to better understand how they find and use our websites, and to see their journey through the website.

3.4 Security Files

The IP address of visitors, the user ID of registered users, and the username of login attempts are conditionally logged to check for malicious activity and protect the site from specific attacks. Such logs are made in cases of login attempts, logout requests, requests for suspicious URLs, changes to website content and password updates. This information is kept for 14 days.

3.5 Electronic Newsletter

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have made a purchase on our website, there is a good chance that you will receive emails from us.
We will only send you emails that you have signed up to receive or that are about the services we offer you.
To send you emails, we use the name and email address you provide us. Our website also records the IP address you used when registering for the service to prevent abuse of the system.
If you are under 16, you MUST obtain parental consent before signing up to our email newsletter.

4. Cookies

he website may use cookies to identify the visitor/user/subscriber of certain services and pages of the website. Cookies are small text files, which are stored on the hard drive of each visitor/user/subscriber and do not take notice of any document or file from their computer. They are used only to facilitate the access of the visitor/user/subscriber to specific services of the website and for statistical reasons, in order to determine the areas in which the services of the website are useful or popular or for marketing purposes. The visitor/user/subscriber of the website can set his server (browser) in such a way that it either warns him about the use of cookies in specific services of the website, or does not allow the acceptance of the use of cookies in no way. In case the visitor/user/subscriber of the specific services and pages of the website does not wish to use cookies for his identification, he cannot have further access to these services. The website uses Google Analytics cookies for anonymous demographics and interests.

1) If you have an account and log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
2) When you log in, we will also create various cookies to store your login information and screen preferences. Login cookies last for two days and screen options cookies last for one year. If you select "Remember", your login will remain for two weeks. If you log out of your account, the login cookies will be removed.
3) When you fill out the newsletter form in the pop-up that is sometimes activated on the website, a cookie will be set to prevent the pop-up window from being activated again.
4) When you accept the use of cookies on the website, a cookie will be created for your selection.
5) We will also use cookies to track the contents of the basket while you browse our website and if you add a product to your favorites list.
6) Visiting the login page sets a temporary cookie that contributes to compatibility with some alternative login methods. This cookie contains no personal data and expires after 1 hour.

5. Analytics

The site uses Google Analytics for anonymous demographic and interest information.

6. Content from other websites

Articles on this website may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor visited the other website.
These sites may collect data about you, use cookies, incorporate additional third-party tracking, and track your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to specific website.

7. How long we keep your data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to retain it. For example, we will store order information for 6 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.
For users who register on the site, we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except to change their username). Site administrators can also view and edit this information.

Database backups are kept for 60 days on this website's server.

Security logs are kept for 14 days.

8. What rights you have to your data

If you have an account on this website you can request to receive an extracted file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you by calling: 6983502959 or by sending an e-mail to: info@boardsofmadness.com. This does not include data that we are required to keep for administrative, legal or security reasons.

9. What we share with third parties

We share information with third parties that help us deliver your orders and store your services to you. for example:

Payments
1) We accept payments via PayPal. When processing payments, some of your data will be transferred to PayPal, including information needed to process or support the payment, such as the total purchase amount and billing information.
Refer to Privacy Policy of PayPal for more details.

Shipping
During the delivery of the package, information such as name, address, phone number, etc. is transferred to the transport company in order to deliver the products to your location.

Security Checks
This site is scanned for potential malware and vulnerabilities by Sucuri's SiteCheck. We do not send personal information to Sucuri. However, Sucuri could find personal information posted publicly (such as in comments) during the scan. For more details, see Privacy Policy of Sucuri.

10. Contact details

You can contact us by calling: 6983502959 or by sending an e-mail to: info@boardsofmadness.com.

11. About this website's server

All traffic (file transfer) between this website and your browser is encrypted via HTTPS protocol.

12 Data Breaches

We will report any illegal data breach of this website within 72 hours of the breach if it is apparent that personal data stored in an identifiable form has been stolen.

13. Changes to our privacy policy

This privacy policy may change from time to time in accordance with legislation or industry developments. We will not expressly notify our customers or website users of these changes. Instead, we encourage you to periodically check this page for any policy changes.

Τελευταία αλλαγή: 01/05/2021